Massage & Beauty Academy

massage, beauty
& therapy courses
in Cheshire & Manchester

 
 
 

Our Blog

 

 

Print

TERMS & CONDITIONS

BOOKING TERMS & CONDITIONS

  • Complete booking form & return with relevant deposit, this will be confirmed in writing with invoice. 
  • Balance payment is due 1 month prior to wedding date, unless any additional trials are booked and these payments will be due immediately. Please check your invoice for payment details.

BOOKING TERMS & CONDITIONS for weddings booked less than 4 weeks prior to wedding date

  • Full payment is due on booking via receipt of your invoice. Should, after you trial, you not wish to proceed with your booking the balance minus the trial charge will be refunded.
  • Cancellation due to dissatisfaction with trials: our artists are experienced and will make every effort to deal with any issues at the trial/s but they are unable to do this unless clients are honest & open with them. If any issues are still not resolved after proven discussion with the artist at the trial, then clients must contact the Orchid office no later than 24 hrs after the trial or full charges will apply. Not unless there are serious issues and agreed reasonable reasons for dissatisfaction, will any negotiation be considered.

CANCELLATON POLICY (please read carefully as these terms are strictly adhered to)

  • 30% of all deposits are non-refundable unless Orchid Indulgence is responsible for cancelling the wedding, due to administration costs and potential loss of business.
  • Cancellations at least 30 working days prior to wedding date; full payment minus chargeable deposit will be waived, unless trials have been provided, then relevant trial charges as per your tariff will be charged for services completed.
  • Bookings cancelled less than 30 working days prior to the wedding date, irrelevant of trials being completed; a 60% charge of the total invoice will apply for loss of business and incurred costs.
  • Wedding bookings cancelled less than 15 working days prior to the wedding date, irrelevant of trials being completed; full invoice charges will apply for loss of business and incurred costs.
  • Cancellation due to dissatisfaction with trials: our artists are experienced and will make every effort to deal with any issues at the trial/s but they are unable to do this unless clients are honest & open with them. If any issues are still not resolved after proven discussion with the artist at the trial, then clients must contact the Orchid office no later than 24 hrs after the trial or full charges will apply. Not unless there are serious issues and agreed reasonable reasons for dissatisfaction, will any negotiation be considered.

Payment Options 

We accept all of the following payment methods. If you book directly from the website you will automatically be taken via the booking process to the relevant payment method screen. For your information, payment options include:

VIA CREDIT/DEBIT CARD

For instant payments we recommend using 'Google Checkout' for secure online payments. All payments are subject to a transaction fee of 3.4% + 20p.

google.gif

 

 

For instant payments we recommend using 'Paypal' for secure online payments. All payments are subject to a transaction fee of 3.4% + 20p.

 

Acceptance Mark

VIA CHEQUE
Cheques should be made payable to: Orchid Indulgence Ltd. Send to: Cheshire Massage Academy Office, 134 Turves Road, Cheadle Hulme, Cheshire SK8 6AW

VIA DIRECT BANK TRANSFER

If you have online banking you can pay via a bank transfer directly to our bank account: Bank Account: 81405845 & Sort Code: 40-13-33

VIA INSTALMENT PLAN: VTCT COURSES ONLY 

If you wish to pay via the instalment plan, we will work out a payment plan for you from booking throughout the duration of the course.

NOTE: All deposits are non-refundable & balance payments must be paid in full accordance with the invoice and our terms and conditions.